Satisfaction survey "*" indicates required fields GENERAL INFORMATIONYour company: First name Last name: Email : COMMERCIAL INFORMATIONMain activity:* Acquiring bank Issuing bank Payment application developer for terminals or merchants Card manufacturer/personalizer Scheme/Specification body 3DS Developer Integrator Service provided by Elitt :* Functional evaluation of acceptance system Technical assistance AFAS evaluation Bancontact interoperability tests AEX CB Custom test card creation Service provided by Elitt :* Mobile application testing Card profile verification Alpha tests Physical characterization tests Service provided by Elitt :* Alpha tests Calypso tests Physical characterization tests CB card tests Mastercard test cards Discover card tests Amex card tests Bancontact interoperability tests Service provided by Elitt :* AEX CB Nexo acquirer tests Level 3 Visa Level 3 Mastercard Level 3 JCB Level 3 UPI Level 3 Discover Custom test plan creation Project management Service provided by Elitt :* SDK 3DSS ACS DS Service provided by Elitt :* Creation/maintenance of functional or test specifications Field incident management Tests Service provided by Elitt :* Afas Integration verification SATISFACTION EVALUATIONHow do you rate your overall satisfaction following the service provided by ELITT?* 1 - Very dissatisfied 2 - Dissatisfied 3 - Neutral 4 - Satisfied 5 - Very satisfied Please evaluate the following items:Understanding of your needs and services offered* 1 - Very dissatisfied 2 - Dissatisfied 3 - Neutral 4 - Satisfied 5 - Very satisfied Timeliness of the proposed schedule* 1 - Very dissatisfied 2 - Dissatisfied 3 - Neutral 4 - Satisfied 5 - Very satisfied Quality of communication with your sales contact* 1 - Very dissatisfied 2 - Dissatisfied 3 - Neutral 4 - Satisfied 5 - Very satisfied Clarity and detail of the quotation* 1 - Very dissatisfied 2 - Dissatisfied 3 - Neutral 4 - Satisfied 5 - Very satisfied Quality of communication with your technical contact* 1 - Very dissatisfied 2 - Dissatisfied 3 - Neutral 4 - Satisfied 5 - Very satisfied Technical expertise* 1 - Very dissatisfied 2 - Dissatisfied 3 - Neutral 4 - Satisfied 5 - Very satisfied Quality of deliverables* 1 - Very dissatisfied 2 - Dissatisfied 3 - Neutral 4 - Satisfied 5 - Very satisfied Respect of timelines* 1 - Very dissatisfied 2 - Dissatisfied 3 - Neutral 4 - Satisfied 5 - Very satisfied What improvements would you suggest for future services?
